Terms of service

Last updated: May 2026

1. Scope

These terms govern access to and use of the liagence platform by ecommerce brands ("Customer").

2. Services

liagence provides AI-managed customer advocacy campaigns including detection, scoring, mission creation, verification and reporting. Specific deliverables are defined in the order or subscription agreement.

3. Pricing & payment

SaaS plans are billed monthly in USD as displayed on the pricing page. Invoices are due within 14 days.

4. Customer obligations

The Customer is responsible for the lawfulness of customer data shared with liagence and for human approval of all outbound communications.

5. Liability

liagence's liability is limited to the amount paid by the Customer over the 12 months preceding the claim.

6. Termination

SaaS plans can be cancelled at any time effective the next billing cycle.

7. Governing law

These terms are governed by applicable law in the publisher's jurisdiction.